In Home Support Services

We provide light assistance to those 60+ who are unable to perform housekeeping tasks due to illness, recent hospitalization, disability or advanced age to enable them to continue living independently.

This program is a subsidized service for individuals that is funded by FCSS and the City of Lethbridge

Getting Started

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Eligibility

Age

60+ with Health/ Mobility Concerns OR 80+

Income

You made <$31,081 as an individual
You made <$50,721 as a household

Household

Does not live with someone under the age of 60 or 60+ that does not also qualify for the program. (Possible exceptions will be made for adult under 60 on AISH or Income Support living with Senior.)

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Provide Information

First, start by contacting the In Home Supports Team to conduct a short intake process that can be done over the phone

They will need the following information to complete the application form

  • Your most recent Notice of Assessment from your income tax (specifically line 15000). 
  • All your contact information
  • Emergency contact person and their full information (preferably a family member or person who is able to contact you if we are unable to)

403-320-2222 ext. 201 or dlegault@lethseniors.com

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Set Up Service

When talking with our In Home Supports Team, they will help you:

Choose the service(s) that best fits your needs and set up the details

Set up billing and payment information

  • Cost
  • Payment Procedures

Work with you to submit claims to Alberta's Seniors Benefit

HOUSE CLEANING

Year Round

Find the support you need, with two hours of light cleaning and upkeep each week.

Details

  • Our Cleaning staff are licensed, insured, and have passed background checks
  • Supplies are included
  • You will be given an assigned time slot
  • Contact the in home supports team if there is a change in your health needs or circumstances. Unfortunately 2 missed cleans will result in cancellation of your service

We Clean

Vaccuum, Sweep and Mop Floors

Wipe Down Baseboards, Door Frames, Doors & Dust Furniture

Wipe Down Kitchen and Living Room Surfaces

Spot Clean Windows

One Load of Laundry, Change Linens & Make Beds

Clean Bathroom Sink, Toilet, Bathtub, & Mirrors

We Do Not Clean

Inside of Cupboards, Fridge, or Oven

Dishes

Clear off Clutter from Counters to Wipe

Organizational Projects (i.e. Rooms, Pantries, Spaces, or Cupboards)

All Windows

LAWN CARE

Seasonal Assistance: May - September

SNOW REMOVAL

Seasonal Assistance: October - April

Commit to the entire summer season, knowing that your outdoor oasis is in capable hands. 

Details*

  • Weekly cuts during May and June (as weather permits)
  • Bi-Weekly cuts can be arranged in the late summer
  • No monthly fee - simply pay per cut
  • Spring and Fall lawn clean up services available. Additional fee.

*Subject to contractor policies which may change season to season

Commit to a minimum of five months, from October to April, and let our trusted partners take care of your snow removal needs. 

Details*

  • Snow removal on sidewalks and driveways within 24 hours of snowfall
  • Snow removal of less than 1/2" is at the contractors' discresion
  • Flat monthly rate, regardless of weather conditions or useage

*Subject to contractor policies which may change season to season

Cost

The specific price of services can depend on many factors including your income, house and property size and needs. Please contact our In Home Supports Team as they review your circumstances and adjust fees/hours accordingly.

  Highest Subsidy Some Subsidy Not Eligible
Single $0 to $29,010 $29,011 to $33,410 $33,411+
Household $0 to $42,520 $42,521 to $50,720 $50,720 +

The fee schedule is subject to change as it is based on Alberta Seniors Benefit Guidelines

Billing & Payment Procedures

LSCO will bill for services monthly unless otherwise specified. Payment is due within 30 days after issuance of invoice. If payment is not received within the specified time, the LSCO also reserves the right to: 

  1. Cancel existing orders
  2. Refuse new orders; 
  3. Assess interest charges of 1.5% per month for payments between 31-90 days overdue and 3.5% per month for any payment overdue by more than 90 days

Changes to billing and payment information must be provided in writing to the finance department before the 15th of the month. The LSCO is not responsible for late or missed payments due to incorrect billing information.