A Message About the Future of Subsidized In Home Supports
Effective January 1, 2025, LSCO will no longer be able to provide the Housekeeping, Lawn Care, and snow removal programs. We understand the critical role snow removal plays in ensuring access to aging-in-place services, such as HomeCare, Meals on Wheels, emergency responders, pharmacy and grocery deliveries, and even mail service. Ending this program would lead to increased isolation and a lack of social support for many older adults, and being forced to end the program mid-season creates safety risks as folks are left with no other affordable options.
Recognizing the seriousness of this situation, LSCO senior management and the Board of Directors are working diligently to find a solution that minimizes the impact on our clients and may allow us to provide the subsidy for snow removal until end of season, April 2025.
These services have been instrumental in helping many community members age in place safely and comfortably, and we deeply regret the effect these changes will have on those who rely on them. Despite the current challenges, LSCO remains committed to supporting our community. We will continue offering other programs and resources to help seniors maintain dignity and independence. If you need assistance exploring alternative resources, please contact our Senior System Navigation team at 403-329-1544. Our team is here to help connect you with other services that may meet your needs.
We appreciate your understanding and support during these difficult times. Together, we will navigate these changes and continue prioritizing the well-being of older adults in Lethbridge.
Getting Started
Eligibility
60+ with Health/ Mobility Concerns OR 80+
You made <$31,081 as an individual
You made <$50,721 as a household
Does not live with someone under the age of 60 or 60+ that does not also qualify for the program. (Possible exceptions will be made for adult under 60 on AISH or Income Support living with Senior.)
Provide Information
First, start by contacting the In Home Supports Team to conduct a short intake process that can be done over the phone
They will need the following information to complete the application form
- Your most recent Notice of Assessment from your income tax (specifically line 15000).
- All your contact information
- Emergency contact person and their full information (preferably a family member or person who is able to contact you if we are unable to)
403-320-2222 ext. 201 or dlegault@lethseniors.com
Set Up Service
When talking with our In Home Supports Team, they will help you:
Choose the service(s) that best fits your needs and set up the details
- House Cleaning
- Lawn Care
- Snow Removal
- Meals on Wheels (Please note the eligibility criteria is differerent)
Set up billing and payment information
- Cost
- Payment Procedures
Work with you to submit claims to Alberta's Seniors Benefit
Find the support you need, with two hours of light cleaning and upkeep each week.
Details
- Our Cleaning staff are licensed, insured, and have passed background checks
- Supplies are included
- You will be given an assigned time slot
- Contact the in home supports team if there is a change in your health needs or circumstances. Unfortunately 2 missed cleans will result in cancellation of your service
We Clean
We Do Not Clean
Commit to the entire summer season, knowing that your outdoor oasis is in capable hands.
Details*
- Weekly cuts during May and June (as weather permits)
- Bi-Weekly cuts can be arranged in the late summer
- No monthly fee - simply pay per cut
- Spring and Fall lawn clean up services available. Additional fee.
*Subject to contractor policies which may change season to season
Commit to a minimum of five months, from October to April, and let our trusted partners take care of your snow removal needs.
Details*
- Snow removal on sidewalks and driveways within 24 hours of snowfall
- Snow removal of less than 1/2" is at the contractors' discresion
- Flat monthly rate, regardless of weather conditions or useage
*Subject to contractor policies which may change season to season
Cost
The specific price of services can depend on many factors including your income, house and property size and needs. Please contact our In Home Supports Team as they review your circumstances and adjust fees/hours accordingly.
| Highest Subsidy | Some Subsidy | Not Eligible | |
| Single | $0 to $29,010 | $29,011 to $33,410 | $33,411+ |
| Household | $0 to $42,520 | $42,521 to $50,720 | $50,720 + |
The fee schedule is subject to change as it is based on Alberta Seniors Benefit Guidelines
Billing & Payment Procedures
LSCO will bill for services monthly unless otherwise specified. Payment is due within 30 days after issuance of invoice. If payment is not received within the specified time, the LSCO also reserves the right to:
- Cancel existing orders
- Refuse new orders;
- Assess interest charges of 1.5% per month for payments between 31-90 days overdue and 3.5% per month for any payment overdue by more than 90 days
Changes to billing and payment information must be provided in writing to the finance department before the 15th of the month. The LSCO is not responsible for late or missed payments due to incorrect billing information.