How Does the Program Work?
Volunteer drivers take riders to various appointments like medical appointments, shopping, banking, programming, and to visit friends or family.
The rider requiring the ride buys tickets for $10.00 each from the Drive Happiness office. Each ticket entitles the rider to ninety minutes of time and/or 40 km driving distance. Time and/or distance over this requires another ticket.
Volunteer drivers do not book rides, sell tickets or take money.
If assistance is needed with a walker, oxygen, poor eyesight, etc. please let the office know this. Our cars are not equipped for wheelchairs. Riders needing Handicapped Parking are urged to have their own placard. Please note: Parking fees are the responsibility of the passenger.
Volunteering as a Driver
Drive Happiness is looking for generous, compassionate individuals to volunteer their time driving seniors in the areas we serve.
- You choose when, where, and how often you drive
- Create your own volunteer schedule
- We provide a gas reimbursement
- Meet friendly and appreciative seniors
- Make a difference in your community
Return your volunteer form with a copy of your license, registration, and insurance to the LSCO Volunteer Team
Email: [email protected]
Mail / In Person: LSCO, 500 11th. St. S, Lethbridge Alberta T1J 4G7
Need a Ride?
Apply
Fill out the rider application form and return it to the LSCO.
Mail / in person: LSCO Drive Happiness
500 11th Street South
Lethbridge, Alberta T1J 4G7
Email: [email protected]
After receiving your application, Drive Happiness staff will set you up in the rider database. Once accepted into our senior assisted transportation program, you are notified by a telephone call.
Payment
The rider requiring the ride buys tickets for $10.00 each from the Drive Happiness office.
Payments can be made by cheque to “Drive Happiness” and mailed, by credit card over the phone (with an additional $3 fee), or by sending an email money transfer to [email protected] with the security answer to any question you choose as “happiness“. Each ticket entitles the rider to ninety minutes of time and/or 40 km driving distance. Time and/or distance over this requires another ticket.
The LSCO and Volunteer drivers do not book rides, sell tickets or take money.
Book Your Ride
Rides should be booked THREE FULL BUSINESS DAYS in advance by phoning 780-424-5438 or 1-888-336-4503, giving your name, phone number, address, as well as the appointment time, return time, destination (full address, postal code and phone number) and estimated length of the appointment.
When a volunteer driver is found, they will call the rider requesting the ride the day before their appointment in order to confirm the appointment with them and to set up a pick-up time.
Cancellations
If the Drive Happiness office cannot find a volunteer driver, the rider requesting the ride will be phoned 24 hours prior to their appointment; and informed so that the rider can make other travel arrangements. The volunteer driver will phone the rider the night before to confirm the time and place of the appointment. If the rider booking the ride must cancel, please contact the Drive Happiness office at 1-888-336-4503 as soon as possible. The volunteer driver will then be contacted with the cancellation.